Chubb Insurance

At DOOR3 I was the project lead for a UX engagement with Chubb, a global insurance agency. I collaborated with key client stakeholders, designers, a team of front-end developers, and business analysts to define, design, develop, and launch an internal product that allowed Chubb agents to better manage their accounts.

Chubb came to us with the goal of updating their outdated account management system. As the senior creative on the project, I coordinated with both the internal and client teams to accurately gather business requirements for the product and turn those findings into wireframes and visual designs that met the project needs. I managed project timelines, budgeting, and team communication. I supervised the transfer of completed designs to the development teams. Ultimately, we produced an application that satisfied all business requirements, and represented a huge improvement for Chubb, leaving us with very happy clients.

SCOPE: Project management | UX
Team: DOOR3

Work samples available upon request.